Every year since 2007 the NHS in England asked patients what they think about their GP practice in a large national survey. The survey findings are intended to inform patients, healthcare professionals and planners about patients’ experience of the care provided by individual practices in England.
This Highlight shares insights obtained from research using this general practice survey data. We share findings about what patients really think about their care, how this varies for different patient groups and how practices can act on patient feedback.
Published: March 2017
What is the GP Patient Survey and what does it tell us?
2009 GP Patient Survey data showed certain patient groups reported more negative experiences than others.
How are practice teams and patient groups using the data to improve their service?
patients responded to the 2016 GP Patient Survey
GP practices in England amongst which the GP Patient Survey is conducted
patients are sent the GP Patient Survey each year
Janet Norris, March 21st
Mahmoda Begum and Abeda Mulla, March 21st
Dr Chris Castle, March 21st
Dr Gary Abel, March 21st